At UC Leuven-Limburg we attach a great deal of importance on quality and quality assurance. With this in mind we’ve devised an integrated a system for quality improvement and control. The following principles are key:
Pursuing appreciative quality assurance
We start from the confidence that everyone seeks quality and that there are basic quality standards.
Systematic and structural quality improvement
The PDCA cycle is the foundation for systematic quality assurance. The mission, vision and strategic priorities guide the continuing improvement of quality. Prior successes and strengths inspire quality improvement.
A critical friend
Quality assurance is everyone’s interest: students, personnel, management, alumni and professionals. Everyone is vigilant where quality improvement is concerned and should ask critical questions with an appreciative spirit and based on mutual trust.
For all fields and levels
Quality assurance is aimed at all fields (education, research and services (R&S), student policy, HR, ICT, etc.) and target groups from the organisation (students and personnel, training, expertise units, groups and services, UC Leuven-Limburg). Collaboration between the various fields and levels strengthens quality.
To achieve all of this, we are using a system of continuous quality improvement and control at UCLL .
We are expanding a system whereby work is being constantly carried out in improvement and quality control. Additionally, we are systematically focussing on certain themes because this keeps the organisation on its toes and stimulates taking action.
Just like all fields and groups, all programmes have drawn up a policy plan that provides the most important policy priorities for the programmes. This policy plan is drafted in accordance with in-depth internal and external analyses. For the external analysis, dialogue committees are formed with external members who give input on the programme. In addition, we frequently monitor the quality of the theme (thematic quality control). The programmes also carry out an analysis on which external experts give feedback. This input is also included in the policy plan. Once a year, the programme drafts a state of affairs and a biennial management meeting is held during which the programme demonstrates what it has already achieved and what it has still to achieve. All of this results in possible adjustments to the policy plan.
2017 review of institutions
In the 2015-2017 period, the Accreditation Organisation of the Netherlands and Flanders (De Nederlands-Vlaamse Accreditatieorganisatie (NVAO)) visited all Flemish higher educational institutions in the framework of an extended review of the institutions. It presented its findings on 11 September 2017. UC Leuven-Limburg was already delighted with what the NVAO had to say about the university college. According to Marc Vandewalle, Vice-Chancellor UC Leuven-Limburg: “We are especially pleased that the quality of our university college and the enthusiasm of the employees have made such an impression. We are also very happy with the appreciation for our new system of quality assurance.”