International office: assessment

1. What types of service/activity did you expect from the International Office of Campus Proximus?

Indicate your top 5 by adding a number from 1 to 5 in the corresponding box (with 1 = most important and 5 = least important).

Vragen	1	2	3	4	5	not in top 5
Looking for accommodation	1	2	3	4	5	not in top 5
Organising info sessions on the exchange	1	2	3	4	5	not in top 5
Providing information about the partner institutions	1	2	3	4	5	not in top 5
Offering assistance in the selection process of a partner institution	1	2	3	4	5	not in top 5
Arranging transportation	1	2	3	4	5	not in top 5
Acting as contact before, during and after the stay at the partner institution	1	2	3	4	5	not in top 5
Offering assistance in applying for a grant	1	2	3	4	5	not in top 5
Offering assistance in applying for a visa	1	2	3	4	5	not in top 5
Offering assistance in composing a programme of study	1	2	3	4	5	not in top 5
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations.	1	2	3	4	5	not in top 5
Other:	1	2	3	4	5	not in top 5

1
Looking for accommodation 1
Organising info sessions on the exchange 1
Providing information about the partner institutions 1
Offering assistance in the selection process of a partner institution 1
Arranging transportation 1
Acting as contact before, during and after the stay at the partner institution 1
Offering assistance in applying for a grant 1
Offering assistance in applying for a visa 1
Offering assistance in composing a programme of study 1
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. 1
Other: 1

2
Looking for accommodation 2
Organising info sessions on the exchange 2
Providing information about the partner institutions 2
Offering assistance in the selection process of a partner institution 2
Arranging transportation 2
Acting as contact before, during and after the stay at the partner institution 2
Offering assistance in applying for a grant 2
Offering assistance in applying for a visa 2
Offering assistance in composing a programme of study 2
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. 2
Other: 2

3
Looking for accommodation 3
Organising info sessions on the exchange 3
Providing information about the partner institutions 3
Offering assistance in the selection process of a partner institution 3
Arranging transportation 3
Acting as contact before, during and after the stay at the partner institution 3
Offering assistance in applying for a grant 3
Offering assistance in applying for a visa 3
Offering assistance in composing a programme of study 3
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. 3
Other: 3

4
Looking for accommodation 4
Organising info sessions on the exchange 4
Providing information about the partner institutions 4
Offering assistance in the selection process of a partner institution 4
Arranging transportation 4
Acting as contact before, during and after the stay at the partner institution 4
Offering assistance in applying for a grant 4
Offering assistance in applying for a visa 4
Offering assistance in composing a programme of study 4
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. 4
Other: 4

5
Looking for accommodation 5
Organising info sessions on the exchange 5
Providing information about the partner institutions 5
Offering assistance in the selection process of a partner institution 5
Arranging transportation 5
Acting as contact before, during and after the stay at the partner institution 5
Offering assistance in applying for a grant 5
Offering assistance in applying for a visa 5
Offering assistance in composing a programme of study 5
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. 5
Other: 5

Looking for accommodation not in top 5
Organising info sessions on the exchange not in top 5
Providing information about the partner institutions not in top 5
Offering assistance in the selection process of a partner institution not in top 5
Arranging transportation not in top 5
Acting as contact before, during and after the stay at the partner institution not in top 5
Offering assistance in applying for a grant not in top 5
Offering assistance in applying for a visa not in top 5
Offering assistance in composing a programme of study not in top 5
I did not know what to expect from the International Office of Campus Proximus, so I had no expectations. not in top 5
Other: not in top 5

If you indicated other(s), please provide more details about the expectation(s) you added?

2. How important do you find the following aspects of support offered by the International Office of Campus Proximus?

Select a number from 1 to 5 (with 1 = not important at all and 5 = very important).

Vragen	1	2	3	4	5	n/a
The quality of information about the exchange	1	2	3	4	5	n/a
The relevance of information provided about the exchange	1	2	3	4	5	n/a
The accessibility of the service	1	2	3	4	5	n/a
The quality of answers to questions	1	2	3	4	5	n/a
The support given before departure	1	2	3	4	5	n/a
The support given during the exchange	1	2	3	4	5	n/a
The support given after returning from the exchange (follow-up)	1	2	3	4	5	n/a
The support given in selecting the courses to be followed	1	2	3	4	5	n/a
Other:	1	2	3	4	5	n/a

1
The quality of information about the exchange 1
The relevance of information provided about the exchange 1
The accessibility of the service 1
The quality of answers to questions 1
The support given before departure 1
The support given during the exchange 1
The support given after returning from the exchange (follow-up) 1
The support given in selecting the courses to be followed 1
Other: 1

2
The quality of information about the exchange 2
The relevance of information provided about the exchange 2
The accessibility of the service 2
The quality of answers to questions 2
The support given before departure 2
The support given during the exchange 2
The support given after returning from the exchange (follow-up) 2
The support given in selecting the courses to be followed 2
Other: 2

3
The quality of information about the exchange 3
The relevance of information provided about the exchange 3
The accessibility of the service 3
The quality of answers to questions 3
The support given before departure 3
The support given during the exchange 3
The support given after returning from the exchange (follow-up) 3
The support given in selecting the courses to be followed 3
Other: 3

4
The quality of information about the exchange 4
The relevance of information provided about the exchange 4
The accessibility of the service 4
The quality of answers to questions 4
The support given before departure 4
The support given during the exchange 4
The support given after returning from the exchange (follow-up) 4
The support given in selecting the courses to be followed 4
Other: 4

5
The quality of information about the exchange 5
The relevance of information provided about the exchange 5
The accessibility of the service 5
The quality of answers to questions 5
The support given before departure 5
The support given during the exchange 5
The support given after returning from the exchange (follow-up) 5
The support given in selecting the courses to be followed 5
Other: 5

The quality of information about the exchange n/a
The relevance of information provided about the exchange n/a
The accessibility of the service n/a
The quality of answers to questions n/a
The support given before departure n/a
The support given during the exchange n/a
The support given after returning from the exchange (follow-up) n/a
The support given in selecting the courses to be followed n/a
Other: n/a

If you indicated other(s), please provide more details about the aspect(s) you added?

3. How satisfied are you with the following aspects of the support rendered by the International Office of Campus Proximus?

Select a number from 1 to 5 (with 1 = very unsatisfied and 5 = very satisfied).

Vragen	1	2	3	4	5	n/a
The quality of information about the exchange	1	2	3	4	5	n/a
The relevance of information provided about the exchange	1	2	3	4	5	n/a
The accessibility of the service	1	2	3	4	5	n/a
The quality of answers to questions	1	2	3	4	5	n/a
The support given before departure	1	2	3	4	5	n/a
The support given during the exchange	1	2	3	4	5	n/a
The support given after returning from the exchange (follow-up)	1	2	3	4	5	n/a
The support given in selecting the courses to be followed	1	2	3	4	5	n/a
Other:	1	2	3	4	5	n/a

1
The quality of information about the exchange 1
The relevance of information provided about the exchange 1
The accessibility of the service 1
The quality of answers to questions 1
The support given before departure 1
The support given during the exchange 1
The support given after returning from the exchange (follow-up) 1
The support given in selecting the courses to be followed 1
Other: 1

2
The quality of information about the exchange 2
The relevance of information provided about the exchange 2
The accessibility of the service 2
The quality of answers to questions 2
The support given before departure 2
The support given during the exchange 2
The support given after returning from the exchange (follow-up) 2
The support given in selecting the courses to be followed 2
Other: 2

3
The quality of information about the exchange 3
The relevance of information provided about the exchange 3
The accessibility of the service 3
The quality of answers to questions 3
The support given before departure 3
The support given during the exchange 3
The support given after returning from the exchange (follow-up) 3
The support given in selecting the courses to be followed 3
Other: 3

4
The quality of information about the exchange 4
The relevance of information provided about the exchange 4
The accessibility of the service 4
The quality of answers to questions 4
The support given before departure 4
The support given during the exchange 4
The support given after returning from the exchange (follow-up) 4
The support given in selecting the courses to be followed 4
Other: 4

5
The quality of information about the exchange 5
The relevance of information provided about the exchange 5
The accessibility of the service 5
The quality of answers to questions 5
The support given before departure 5
The support given during the exchange 5
The support given after returning from the exchange (follow-up) 5
The support given in selecting the courses to be followed 5
Other: 5

The quality of information about the exchange n/a
The relevance of information provided about the exchange n/a
The accessibility of the service n/a
The quality of answers to questions n/a
The support given before departure n/a
The support given during the exchange n/a
The support given after returning from the exchange (follow-up) n/a
The support given in selecting the courses to be followed n/a
Other: n/a

Please explain

If you indicated other(s), please provide more details about the aspect(s) you added?

4. What is your age?

6. In which programme of study are you currently enrolled at UCLL University of Applied Sciences?

Select your programme from the drop-down list.

7. Do you have any further suggestions or remarks?

I agree with the privacy rules of UCLL.

Infodag

Campus Diepenbeek

Campus Diest

Campus Gasthuisberg

Campus Genk

Campus Hasselt

Campus Hertogstraat

Campus Proximus

Campus Sociale School